Terms of Use
These Terms of Use ("Terms") govern your access to and use of CompetitorBase (the "Service"), operated by Jakob Greenfeld ("we", "us"). The Service points AI agents at the competitors you name, re-reads their public web presence, and emails you when something changes. By using the Service you agree to these Terms. If you do not agree to them, do not use the Service.
Eligibility
You must be at least 13 years old, or the minimum age required in your country, and located somewhere the Service is available. By using the Service you represent that you meet those requirements.
Accounts
Sign-in is passwordless: we email a single-use link to the address you give us. Anyone with access to that inbox can sign in as you, so keep it secure. You are responsible for everything done under your account.
Privacy
Our Privacy Policy explains what we collect and what we do with it. By using the Service you agree to that handling.
Billing, Trial and Cancellation
The Service is a subscription. Starting it begins a 3-day free trial on the Starter plan; when the trial ends the subscription bills monthly until you cancel — $29 Starter (up to 10 competitors), $59 Pro (up to 20) or $199 Scale (up to 50). You can change plan at any time from Settings; a change is prorated on your next invoice. Payments are processed by Stripe; card details go to Stripe, never to us.
Cancelling
You can cancel at any time from your billing page. Cancelling stops future charges and ends monitoring at the close of the period you have already paid for. Charges already collected pay for a month of monitoring already performed and are not refundable, though if something has gone plainly wrong, email us and we will sort it out.
If a payment cannot be collected, we may pause monitoring and suspend access until the balance is settled.
What the Service Reads
Our agents read the publicly available web presence of the domains you name: websites, pricing pages, visible advertising, SEO and backlink signals, public social accounts, press coverage and public reviews. They read what any visitor could read. They do not log into anything, bypass access controls, defeat bot protection, or obtain data a company has not made public.
You are responsible for the domains you choose to track and for your use of what we report. Monitoring a competitor's public pages is ordinary competitive research, but you must not use the Service to harass anyone, to infringe intellectual property, to breach a contract you have with the company you are tracking, or for anything else unlawful where you or they are located. You must not track a domain in order to build a profile of a private individual.
Accuracy
The Service reports what its agents found and what an AI model made of it. Both can be wrong: a page can be misread, a change can be missed, a meaningless edit can be flagged, and a source can go dark without warning. The output is a research aid, not a factual guarantee, and it is not legal, financial or investment advice. Verify anything you intend to act on.
Acceptable Use
You agree not to resell, sublicense or redistribute the Service's output as a product of your own, not to attempt to disrupt or reverse engineer the Service, not to circumvent rate limits or usage limits, and not to use the Service to send unsolicited bulk messaging. Misuse may result in suspension or termination.
Intellectual Property
The Service, its software and its design are ours. The reports we generate for you are yours to use inside your business. Public information about third parties remains theirs; we claim no rights in it and neither do you by reading it here.
By signing up you consent to receive the alert and service emails the Service exists to send, and occasional product emails about it. Every email carries an unsubscribe link.
Modification and Termination
We may modify, suspend or discontinue the Service at any time, with or without notice. You may close your account at any time. Termination may mean losing access to the Service and deletion of your stored reports and snapshots.
Disclaimer of Warranties
The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including accuracy, completeness, uninterrupted availability, or fitness for a particular purpose. You assume the risks of using it.
Limitation of Liability
To the extent permitted by law, our total liability for any claim arising from the Service will not exceed the amount you paid for it in the 12 months before the claim. We are not liable for indirect, incidental, special, consequential or exemplary damages, including lost profits or lost business opportunity, even if we were told they were possible.
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses or expenses (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, or your infringement of any third party's rights.
Force Majeure
We are not liable for delay or failure to perform caused by circumstances beyond our reasonable control, including provider outages, natural disasters, war, or government action.
Changes to These Terms
We may update these Terms from time to time by posting the new version on this page and revising the date above. Changes take effect when posted. Review this page occasionally.
Governing Law and Disputes
These Terms are governed by the laws of Germany, without regard to conflict of law rules. Before starting any formal proceeding, email us and give us a fair chance to resolve the matter; most things are settled that way.
Severability and Entire Agreement
If any provision of these Terms is held invalid or unenforceable, the rest remains in effect and the invalid provision is read as closely as possible to its original intent. These Terms, together with the Privacy Policy, are the entire agreement between us about the Service. You may not assign your rights under them without our written consent. Headings are for reference only.
Contact
Questions about these Terms: